We are the manufacturer, and every product is built in small batches by our team of five people – two of whom build pedals full-time, while one team member focuses exclusively on amp orders. This level of craftsmanship means we can’t always have everything in stock, but it also ensures the highest quality for every product.
We do everything we can to process your order as quickly as possible. If you need something urgently, feel free to email us before placing your order or consider purchasing from one of our trusted dealers.

Once your order is build, you’ll receive an automated shipping notification.
Global shipping usually takes 5 to 10 days, and we ship daily to ensure prompt delivery. All packages are insured, so you can rest easy knowing your order is protected. Thanks to our reliable shipping partners international orders typically arrive without delays, and customs issues are rare.

If you have any questions, feel free to contact us – we usually respond within 24 hours on working days.

All of our products come with a 5-year warranty. If you encounter any issues, just contact us, and we’ll take care of it. Our goal is to ensure you’re fully satisfied with your purchase.

We’re always here to help! Even if something goes wrong – like accidentally using the wrong power supply – we’ve got your back. Repairs are free; we just ask that you cover the shipping costs and customs. If something happened during shipping the whole process is of cause on our bill.

9 Volt center minus on SOME pedals you can run 18V but that is mentioned on the pedal.

Please don't experiment with cheap power supplies since they introduce a lot of unwanted / unfiltered noise, that our pedals will, due to their high gain range, amplify.

A 1Spot power supply is absolutely fine and will do the job. Anything less is not recommended.

In almost every case of unwanted noise it is the power supply.

We use JJs there very reliable and get easily replaced down the road but if you prefer some special tube brand feel free to contact us after your order and we make it work

We are constantly improving our products to ensure they meet the highest standards. This might involve changes to the circuit design, components, or even the layout of PCBs (Pedals). These updates are made to enhance reliability, performance, or compatibility and are always done with the customer in mind.

Rest assured, any changes we make are carefully tested to maintain or exceed the quality you expect from us.

All of our products are proudly handmade in Wilhelmshaven/Germany. We source high-quality components and assemble every unit with care and precision to ensure the best possible performance.

We are completely EU conform, so export is no problem.

The "de minimis" threshold allows, that all orders to the US under $800 are tarriff-free, no extra charges.

So if you're ordering pedals or gear from us:
As long as your shipment is under $800, you won’t pay any extra tarriffs.